- Joined
- May 8, 2014
- Messages
- 1,866
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- 2,448
I posted something C.O.D. with auspost and asked if I could pay for the insurance up front, girl said 'no the buyer pays it at the cash on delivery end'. I asked here if it is covered if it goes missing and she said yes. Long story short Auspost lost the item, it was over $5k in value and told me that it wasnt covered by insurance as the insurance wasnt paid in advance.
Eventually got it sorted but I wouldn't take anything that Auspost says at face value. They were happy to leave me swinging and out of pocket by a fair amount.
Eventually got it sorted but I wouldn't take anything that Auspost says at face value. They were happy to leave me swinging and out of pocket by a fair amount.