Some ten years ago I worked for a short time for a local freight delivery company driving one of their two S&*t Heap vans. My daily duties included pickup from the National and regional freight distirubution centres, and deliver said packages to their final destinations. Without a doubt from a delivery drivers point of view TNT had the best manifest system and tracking as well as loading dock. Mainfreight was the best for large bulky items. Toll Ipec ,, well at least the girls in the office new what was going on. There were others who were very competitive price wise but left a lot to be desired regards even finding you days freight in the warehouse.
Just my 2 cents worth.