yobskin said:
Me to.....plus im in qld any rato up here......and quick question can i rely on rato compared to briggs n stratton.
Been told chinese manufactured pumps are abit dicey...what seperates rato from the other imports i would realy like to give rato a go.
Hi Yobskin
Why Rato? A good and valid question. In todays consumer world there are many new brands on the market that are mass produced in no name Chinese factories that get painted what ever colour and have a sticker slapped on it then put on the web and advertised as being the best thing since sliced bread. Rato Australia is different. Rato engines are made by Rato. Who is Rato you ask? They are the Chongqing Rato Power Ltd Manufacturing Company founded in 2007. They started producing engines in 2009 and they now make about 1.4 million engines a year. Most of these go to the U.S.
Because the factory is very new it has very up to date manufacturing facilities and are ISO9001 certified and also meets the ISO/TS 16949 quality standard. To quote
"ISO/TS 16949 is the globally recognized quality management standard for the automotive industry. It brings together standards from across Europe and the US and provides a framework for achieving best practice with regards to the design and manufacture of products for the automotive supply chain. The standard has been developed by the International Automotive Task Force (IATF) and brings together common processes from across the industry sector. IATF comprises of nine member vehicle manufacturers - Ford, GM, Chrysler, BMW, VW, Daimler, Renault, PSA Peugeot Citroen and Fiat - along with national automotive trade organizations from USA, UK, France, Germany and Italy."
What all this means is that Rato gear is as good as anything else that has a Japanese or German or US brand name on it. I don't portray that Rato goods are made or designed in Japan. They are made in China. Which as most of us know is where many products are made. If you speak to some other retailers they'll tell you that their goods are Japanese and are made in Taiwan, there are Chinese factories as well but only the Taiwanese goods come to Australia. I ask you, do you give a toss if it's made in Japan, Taiwan or China? All you want to know is, is it good quality, am I spending my money wisely etc etc.
If Rato weren't any good I would have warranty claims coming out of my ears. Head office, which is in Perth, would be in melt down dealing with unhappy customers. But instead we get customers telling us how good the products are and that we sell them too cheap. We've sold hundreds and hundreds of Rato products. Head office can't keep up with the demand for some of our pumps and we've sold out of some units and are eagerly awaiting for container loads of goods to land.
Rato Australia was started by Ben Parry in June 2013. Ben is a Mechanical Engineer who's worked in automotive engineering for decades. He's been around racing engines as a hobby since he was a lad. He knows his stuff and when he saw how good Rato goods are he decided to set up Rato Australia.
I know what youre saying to yourself. Should I risk $200 on a Chinese product Ive never heard of or should I spend double that on a known name brand (Thats probably made in China anyway). That decision is yours, but, Rato are getting a good rap because the products are damn good and the service Im providing is as good as I can possibly provide. In fact I wont have any 40 mm pumps until mid December because we keep selling out. There are shipping containers literally on a slow boat from China as I write this. Ive currently got 3 potential customers wanting 40mm pumps right now and I just havent got them. I wish I had them to sell to you guys as the gold in them thar hills is only getting heavier.
As soon as Ive got a firm date on when these pumps are in stock Ill post here so keep an eye on the forum and thanks for your interest. I have hoses and fittings ready to go if thats any consolation.