Ridge Runner said:
Well My Diesel Heater never turned up and DHL lied and said that it was delivered to me and I signed for it So I have been on to the seller and asked them for a refund and explained the whole mess to them, They have agreed to give me a refund So fingers crossed Ay,
I know we are in a different country, but during the CovID19 period in Melbourne, I have had 5 parcel deliveries that required a signature, and they were just left either in the letterbox or at the front door. For only two of those left at a door did they ring the bell but they just dropped them and scarpered.
I think that they have been told by Australia Post or courier company that getting a signature is too high a risk. If we are paying more for the parcel security then they are ripping us off. Fortunately, my parcels have been left and I have cameras that recorded their delivery actions if followup was required.
Rob P.